We only collect data from users of our web site when they choose to complete our online enquiry form.  This information is held securely and is only used for the purpose of responding to the user's request / enquiry.  No personal user information is passed on to any third parties and all information is confidential.

This privacy statement establishes how we handle the information we learn about you when you visit our site. Protecting the privacy and personal data of our visitors is of utmost importance to us.

Links

This privacy policy only covers our website and does not extend to other websites accessed from this site. We are not responsible for the privacy policies or the content on third party websites.

Data Protection

All personal details submitted to us will be held in accordance with our responsibilities under the Data Protection Act 1998 (the Act) that applies in the UK.

The principle purpose of collecting personal data from you via this website is to provide information or services specifically requested by you. When you complete our online enquiry form, we ask for your contact details and other selected information so that we can deal with your request as efficiently and effectively as possible. This information includes the users name and email address as mandatory fields and optional entry of the user's telephone number and their comments.  This information is only collected for the specific purpose of providing the user with a response to a question or an enquiry posted via our online enquiry form.

The Act allows you to find out what information we hold about you in return for a small fee. This is known as a subject access request. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you personal data. You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.dataprotection.gov.uk you can search for our Data Protection Notification there, should you wish to do so.

We may on occasions wish to use personal information supplied by you when you registered with us, contacted us, requested brochures or provided personal information from other services accessed from us, to inform you of new services, products and promotions which we think maybe of interest to you. If you do not wish to receive any further information from us you may inform us of this by email or by letter.

In addition, we may pass your details to carefully selected third parties only with regard to your enquiry and the service we provide. Before we pass details onto another firm, we let you know the name of the firm and obtain your permission to send your personal information to them.

If at any time you believe we have not complied with these principles, please notify us by email to enquiries@fluidfinance.uk.com and we will investigate your concerns and take all reasonable steps to resolve the matter promptly.

Security

We intend to protect the quality and integrity of your personal information. We have security measures in place to protect your data and access to this data is under strict guidelines. We protect data against any unauthorised access to its website access details, log off/exit from site when not using it and keep passwords secret.

We have implemented technologies and security policies, including a firewall, to protect stored personal data of our users from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. Employees and processors who have access to personal data are obliged to respect the privacy of our visitors and the confidentiality of their personal data.

Please note that although we take reasonable steps to protect data, open emails are not secure and third parties may be able to intercept access or alter any information, you send by email. We are not responsible for and cannot accept any liability for any damage resulting from email messages sent to or received by us.

Notification of changes

There may be a need to amend this privacy statement and these will be highlighted on the website home page.

Summary of Terms

Browser

Used to locate and display web pages via a software application. We use Microsoft Internet Explorer.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control

Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address

If you are connected to the internet you have one, for example it may look something line this 182.147.0.1.

Web Server

Delivers (serves up) web pages to your computer.

Cookies

Our web site does not use cookies to store any data.